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IDManager Language

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IDManager Language

Postby billwalker » 8 April 2014, 14:32

Good Morning or maybe it is afternoon for you.
When I setup IDManager it is coming up in Italian. Which is fine if you speak Italian which I do not.
Does anyone know how I would get the English version?
Thanks,
billwalker
 
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Joined: 28 December 2013, 2:47

Re: IDManager Language

Postby g.lanzi » 10 April 2014, 15:54

IDManager should use RTC in order to change language and to swap to English if needed.

The problem can derive from the DBXML/Root.XML file that has to be present inside of the IDManager folder.

Can you post it here?
Giuseppe Lanzi
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Re: IDManager Language

Postby billwalker » 10 April 2014, 16:03

Sure Giuseppe,
Here it is. Thanks for the help, again.
Bill
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root.docx
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Last edited by billwalker on 10 April 2014, 16:21, edited 1 time in total.
billwalker
 
Posts: 60
Joined: 28 December 2013, 2:47

Re: IDManager Language

Postby billwalker » 10 April 2014, 16:09

Giuseppe,
I see part of the problem. Looking into the xml file I see the setup is from me shared hosting account. I believe I copied the IDManager files from there since I know that that site is working correctly.
How would I get it to reset to this site (my local PC running IIS7.5)?
Thanks, Bill

Update: I replaced the xml file with a docx file. I replaced much of the account information fields with a series of dashes.
billwalker
 
Posts: 60
Joined: 28 December 2013, 2:47

Re: IDManager Language

Postby g.lanzi » 14 April 2014, 10:42

We found out that the problem was caused by the apppool with no 32Bit enabled and the dll used for the SQLite connection is for 32 bit.

In this case IDManager wasn't able to use the RTC SQLite dabatase, setting the apppool as 32bits enabled fixed it.
Giuseppe Lanzi
Director of Support services
Pro Gamma S.p.A.
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g.lanzi
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Posts: 3141
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Location: Bologna

Re: IDManager Language

Postby billwalker » 14 April 2014, 11:41

Thanks for the excellent support. Even one on one when needed, couldn't ask for any more than that.
Great Product.
billwalker
 
Posts: 60
Joined: 28 December 2013, 2:47


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