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If you are worried about support don't be

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If you are worried about support don't be

Postby john w » 30 November 2012, 17:01

I just wanted to make a quick post and thank Giuseppe Lanzi for the support session I had with him this morning. For those are in the US or other English speaking countries worried about not being able to get support don't be. I had a list of several basic question about working with In.de and using the product. Giuseppe walked me through each of my items, showed me the solutions, help show me other uses for the things I was seeing, and helped me grasp what In.de did in relation to C#.net. It was simply superb!

I have to say I am really impressed by what he and the others at In.de have built. The tool is not simply a code editor although it can do that, It is a RAD tool quite unlike anything else I have seen. Because it is different, and because it does so much of the work is being done for you, it does take some time to understand the workflow. There is real power in this tool and I am even more excited to learn it.
Regards

John W
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Re: If you are worried about support don't be

Postby g.cassanelli » 1 December 2012, 9:11

John very well.
I am glad that you appreciate In.De.
I use it for 10 years and the developments of the last two years, along with those for the spring, made ​​it a very powerful tool.
I hope I can help too much as possible, even if the different language does not help.
See you soon and good luck.
Informatica ! Meglio lavorare con il granito, è duro, ma è stabile ! - Computer Science ! Better to work with granite, it's hard, but it's stable !

Giuseppe Cassanelli http://www.lab-ud.com
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Re: If you are worried about support don't be

Postby g.lanzi » 1 December 2012, 11:42

Thank you very much John, I'm glad to know that the support was helpful.

My first objective is to simplify the learning of Instant Developer to the programmers, and to do that the most valuable contributes come from the programmers themselves.
So, if we are actually able to help you while you're approaching it, then toghether we'll be able to create a great value for whoever decide to choose In.de for his business.

It's my conviction that in the word "toghether" lies the key to the success of our international adventure.

I'm always available for support and clarifications.
Giuseppe Lanzi
Director of Support services
Pro Gamma S.p.A.
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Re: If you are worried about support don't be

Postby john w » 1 December 2012, 15:33

Again thanks to you both for the help. Keep in mind I am the one with language issue. I do have a lot to learn about the In.de environment. I have a tendency to think I can do that, I just need to put my head down and write a hundred lines of code. I now better appreciate is s RAD tool, and if I learn it, I may well not have to create that hundred lines of code. As a fellow programmer once told me many years ago...just use the tool it why its available.
Regards

John W
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